SaaS giri\u015fimi Rocketlane, profesyonel hizmet ekiplerine y\u00f6nelik otomasyon platformu ile 24 milyon dolar yat\u0131r\u0131m ald\u0131. Utah ve Chennai merkezli \u015firket, m\u00fc\u015fteri geri bildirimlerini daha iyi anlamak i\u00e7in yapay zeka kullanmay\u0131 planl\u0131yor.<\/p>\n
Profesyonel hizmet ekipleri, zaman takibi, kaynak y\u00f6netimi, proje muhasebesi, dok\u00fcman i\u015fbirli\u011fi ve ileti\u015fim gibi \u00e7e\u015fitli ara\u00e7lar\u0131 kullanmak zorunda kal\u0131yor. Bu da proje teslimatlar\u0131n\u0131 geciktirebiliyor ve m\u00fc\u015fteri memnuniyetsizli\u011fine yol a\u00e7abiliyor. Rocketlane, t\u00fcm bu i\u015flevleri tek bir modern PSA (Profesyonel Hizmet Otomasyonu) platformunda birle\u015ftirerek bu sorunlar\u0131 \u00e7\u00f6zmeyi hedefliyor.<\/p>\n
Rocketlane, Nisan 2020’de Srikrishnan Ganesan, Vignesh Girishankar ve Deepak Bala taraf\u0131ndan kuruldu. \u0130lk olarak m\u00fc\u015fteri onboarding s\u00fcre\u00e7lerine odaklanm\u0131\u015f olan \u015firket, daha sonra profesyonel hizmet ekiplerinin ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamak i\u00e7in kapsam\u0131n\u0131 geni\u015fletti. Kurucular, daha \u00f6nce in-app mesajla\u015fma giri\u015fimi Freshchat’i kurmu\u015f ve bu giri\u015fim 2015’te Freshworks taraf\u0131ndan sat\u0131n al\u0131nm\u0131\u015ft\u0131.<\/p>\n
Rocketlane, yat\u0131r\u0131m turuyla birlikte yapay zeka tabanl\u0131 yenilikler getirmeyi planl\u0131yor. M\u00fc\u015fteri toplant\u0131lar\u0131ndan sinyaller almak i\u00e7in konu\u015fma AI’s\u0131, e-posta ve dok\u00fcmanlar i\u00e7in AI \u015fablonlar\u0131 sunacak. Ayr\u0131ca, m\u00fc\u015fteri portallar\u0131n\u0131 web sitesi olu\u015fturma deneyimi sunacak \u015fekilde y\u00fckseltecek.<\/p>\n
Rocketlane, 500 m\u00fc\u015fterisiyle k\u00fcresel \u00e7apta b\u00fcy\u00fcyor ve gelirinin %60’\u0131n\u0131 ABD’den elde ediyor. \u015eirket, ABD ve Avrupa’da geni\u015flemeyi, yeni liderlik ve sat\u0131\u015f pozisyonlar\u0131 eklemeyi planl\u0131yor. Mevcut yat\u0131r\u0131mc\u0131lar\u0131 aras\u0131nda 8VC, Matrix Partners India ve Nexus Venture Partners bulunuyor.<\/p>\n","protected":false},"excerpt":{"rendered":"
SaaS giri\u015fimi Rocketlane, profesyonel hizmet ekiplerine y\u00f6nelik otomasyon platformu ile 24 milyon dolar yat\u0131r\u0131m ald\u0131. Utah ve Chennai merkezli \u015firket, m\u00fc\u015fteri geri bildirimlerini daha iyi anlamak i\u00e7in yapay zeka kullanmay\u0131 planl\u0131yor.<\/p>\n","protected":false},"author":1,"featured_media":5058,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[94],"tags":[192,184],"class_list":["post-2816","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-is-dunyasi","tag-rocketlane","tag-startup","post_format-post-format-gallery"],"_links":{"self":[{"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=\/wp\/v2\/posts\/2816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2816"}],"version-history":[{"count":1,"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=\/wp\/v2\/posts\/2816\/revisions"}],"predecessor-version":[{"id":5110,"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=\/wp\/v2\/posts\/2816\/revisions\/5110"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=\/wp\/v2\/media\/5058"}],"wp:attachment":[{"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2816"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2816"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dijitalronesans.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}